Big Mama Advance Credit
Have you heard of Big Mama Advance Credit (also known as prepaid credit)? Or better yet, have you tried it?
It works like an e-wallet, where you simply top up credit into your account and use it to pay for any of our services –
convenient, fast, and rewarding!
Unlock More Value with Advance Credit!
Looking for a smarter way to pay for your favourite Big Mama services? With Big Mama Advance Credit, you’ll not only enjoy seamless cashless payments – you’ll also get more value with every top-up.
Enjoy up to 10% cashback when you reload your Advance Credit. It’s a rewarding way to get instant savings – perfect for regular customers or anyone planning to use our services long-term.
Important Notes:
- Credits can be used for all our services, whether it’s home pickup or at our outlets.
- The credits can only be used to offset payments.
- Credits are non-refundable and valid for 3 years from the last transaction.
How to Reload Big Mama Advance Credit?
Step 1
Step 2
To reload your credit, you’ll need to sign up for a profile first to create a Big Mama account. Enter your name, phone number, and email address, then click “Sign Up”.
Step 3
You’ll need to verify your phone number and/or email address before you can top up your credit.
Step 4
Once your account is verified, tap “Advance Credit” then tap “+Top up”.
Step 5
Choose your preferred top-up amount: $100, $300 or $500.
Step 6
Select your payment method: Credit/Debit Card, GrabPay or PayNow.
Step 7
Click “Pay”, complete your transaction, and you’re done!
Frequently Asked Questions (FAQ)
Customers will have the opportunity to receive cashback by reloading $100, $300, or $500 into their Big Mama Advance Credit account using a credit/debit card, GrabPay, or PayNow.
If you top up $100, you will receive 5% cashback ($5).
If you top up $300, you will receive 8% cashback ($24).
If you top up $500, you will receive 10% cashback ($50).
Prepaid credits will expire 3 years after the last date of transaction. Any remaining balance will be cancelled immediately and without prior notice.
You need to reload $100, $300, or $500 into your Advance Credit.
The cashback will be credited instantly into your Advance Credit account upon successful top-up.
This could be due to one of the following reasons:
– You did not select one of the available top-up amounts: $100, $300, or $500;
– You did not use an accepted payment method such as PayNow, GrabPay, or a valid credit/debit card.
If none of the above applies, please contact our support team at +65 6238 7600 and include proof, such as a screenshot of your top-up history, for further assistance.
*Terms & Conditions
- Prepaid credit can be used to offset your payment for all services offered by Big Mama, including online orders at https://bigmama.easybus.app/
- Prepaid credit can be used at any of our Big Mama outlets. Our outlet locations can be found at https://big-mama.com.sg/outlets/.
- Prepaid credits will expire 3 years after the last date of transaction . Any remaining balance will be cancelled immediately and without further notice.
- Prepaid credit is not transferable to other parties.
- Prepaid credit shall be non-refundable.
- In the rare instance that your garment is lost or damaged by Big Mama, the refund will be credited into your prepaid credits.
Malaysia
Singapore