Carpet Cleaning & Washing in Singapore
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When Do You Need Carpet and Rug Cleaning Services?
When Do You Need Carpet Cleaning Services?
Our assessment process begins with a detailed examination of the carpet fibres. We identify the type of material to tailor our cleaning approach, ensuring compatibility with the specific needs of the fibre. We then assess the severity of stains, considering their age and nature, to choose the appropriate stain removal techniques. We also evaluate overall wear and tear, including any areas of high traffic or damage.
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What’s Lurking In Your Carpet And Rug?
Your carpet may be harbouring more than just stains and dirt. Here’s what might be lurking within:
Dust mites and other pests could be hiding in your carpet, causing allergies and health problems.
Build-up can reduce air quality and affect respiratory health.
These may lead to infections and illnesses.
Breathing these in can result in respiratory disorders. Moreover, certain moulds produce mycotoxins, which are among the most harmful microorganisms that thrive in filthy carpets.
Exposure to mycotoxins can compromise the immune system, leading to various health issues including allergies, stomach infections, and additional respiratory disorders.
These can trigger allergies and other health issues.
These attract pests and contribute to bad odours.
These can affect not only the appearance of your rug, carpet, or home, but also affect your own mental well-being over time.
How Often Should You Engage Professional Carpet And Rug Cleaning Services?
At Big Mama, we tailor our services to your specific needs, considering factors like foot traffic and environmental constituents. Here are our recommended professional carpet and rug cleaning frequencies:
Low Traffic: Once a year
Medium Traffic: Every half-yearly
High Traffic: Every quarterly
How We Clean?
Different severity of dirt and grime require different rug cleaning solutions. At Big Mama, we employ various techniques to ensure that your carpets are thoroughly cleaned, no matter their condition.
On-Site Deep Extraction Cleaning
Step 1: Sanitising
Sanitising is the essential first step in our carpet cleaning process, designed to eliminate any viruses, bacteria, or germs lurking within the fibres. By spraying the carpet with a specialised fabric disinfectant, we target microscopic organisms that traditional cleaning might miss. In addition, this critical phase ensures a clean and hygienic foundation before any further cleaning takes place. Also, sanitising not only safeguards the health of those in the environment but also enhances the effectiveness of subsequent cleaning steps. Ultimately, it sets the stage for a comprehensive clean that reaches beyond mere appearance, contributing to a safer and more comfortable living space.
Step 2: Shampooing + Soft Tip Scrubbing
The process of shampooing is crucial in our cleaning approach as it effectively removes odours and breaks down stubborn stains. Using soft tip scrubbing, the carpet fibres are treated with gentle care, ensuring the removal of embedded grime without causing damage. This combination of shampooing and scrubbing is specifically designed to go deep into the carpet, targeting the root causes of stains and odours. By carefully preparing the carpet for subsequent stages of cleaning, we make sure that even the most deep-seated dirt is loosened and ready for removal. The end result is a carpet that not only appears clean but genuinely feels and smells fresh and revitalised, adding to the overall comfort and ambience of your living space.
Step 3: 170 Degrees Hot Steam + Hot Water Injection
This vital stage of the cleaning process involves employing hot steam at a temperature of 170 degrees, along with hot water injection, to achieve a comprehensive cleansing and sanitisation of the carpet. The utilisation of steam at such a high temperature is designed to eradicate all microorganisms, ensuring a hygienic finish. Simultaneously, the hot water injection technique plays an essential role in removing any remaining dirt, stains and residual cleaning agents. This two-pronged approach leaves the carpet not only visually stunning but also deeply cleansed and free from any potentially harmful substances. It’s an integral step that reflects our commitment to both the aesthetics and health of your living environment.
Step 4: Power-Deep Extraction
The ultimate step in our on-site steam cleaning process is power-deep extraction, a procedure that is both robust and meticulous. This stage involves the use of specialised equipment designed to extract dirt, dust, dust mites and excess water embedded within the carpet. Unlike superficial cleaning, this powerful extraction method ensures that no residue is left behind. It reaches deep into the carpet fibres, thoroughly cleansing them and leaving the carpet nearly dry. This step is more than just a surface treatment; it revitalises your carpet, making it look, feel, and smell as good as new. It’s the culmination of our comprehensive cleaning process, reflecting our dedication to excellence and your satisfaction.
On-Site Carpet Cleaning vs Off-Site Cleaning
Choosing between on-site and off-site carpet cleaning depends on your needs and preferences. We provide both options to suit your situation.
Our on-site carpet cleaning is highly convenient, allowing us to clean your carpets in their current location with minimal disruption to your daily routine. Our advanced equipment ensures a deep clean while you stay in the comfort of your home. This method ensures a faster turnaround time, is particularly beneficial for those with tight schedules, and is the perfect solution for maintaining your carpets without the hassle of removal.
On the other hand, off-site carpet cleaning involves transporting your carpets to our facility for more intensive cleaning. This method is beneficial for heavily soiled carpets or those needing special treatment. While it allows for thorough cleaning, it requires more logistical coordination and a longer turnaround time due to the collection and delivery process.
Why Choose Big Mama for Carpet and Rug Cleaning Services?
At Big Mama, we don’t just clean your rug; we also treat it with the care it deserves. Our commitment to authentic quality cleaning is evident in every step of our carpet and rug cleaning process. Years of experience have trained us to handle a wide variety of carpets and rugs, including delicate or high-value items. Additionally, you get to enjoy more savings as you use our Big Mama Advance Credit, getting up to 10% cashback when topping up.
State-of-the-art cleaning techniques
With access to the right tools, equipment, and state-of-the-art techniques, we ensure a thorough rug and carpet cleaning that reaches deep into the fibres, removing all dirt and grime without damaging the fabric.
Years of experience honed over time
Experience speaks volumes, and our years in the industry have honed our skills to perfection. You can rest assured that when you choose Big Mama, you’re choosing a rug and carpet cleaning service backed by a history of excellence.
Furthermore, we don’t just leave your rug looking cleaner and fresher; we leave it feeling like new, creating a welcoming environment for friends, family, and colleagues.
Non-toxic solutions
We believe in the power of clean living, not just in appearance but in practice. That’s why we strictly avoid toxic chemicals in our cleaning process.
Our cleansers are designed to be tough on stains but gentle on your body, providing you with a clean rug without compromising on health or sustainability.
Testimonials
Big Mama has received over 100+ reviews and a 4.9 star out of 5 star rating for our services, including our rug and carpet cleaning solutions. Read on to find out what our previous clients love about working with us:
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Easy booking and payment process. Clothes were clean and nicely pressed.
Atiqa Mustafa
September 21, 2024Google for laundry and big mama is in the list. Saw the 1st time discount and tot to give it a try. Quite alright for experience but would have preferred that my bedding set is packed as 1 instead of all bedsheets in a pack and comforter separated.
Irene Ang
September 21, 2024The work provided by this company for the cleaning of Curtains is outstanding. Clear communication and the result is simply the very best. Super clean and NO SMELL of products are left in the curtains which is highly appreciated. Also the team provided good advice about the best service for the curtains. Lastly the curtains have been collected and returned within the agreed schedule. On time! Feeling grateful!
Sandra Lou
August 21, 2024Contact them via WhatsApp during weekend night. Response fast, collect and return fast. Blackout curtain looks new after dry wash. Pricing ok as well..
Thomas Tee
August 21, 2024 -
Found their sevices through a regular Google search. Service was good. Their website was easy to use. Their message follow-ups were useful too. The staff who picked up and delivered my clothes was friendly and prompt. All in all, it was a really good experience. Will definitely consider them again for future dry cleaning needs.
Ryan V
August 21, 2024Excellent dry cleaning service pick up and delivery. I would use again! 👍🏽
Olij Studio
August 21, 2024Very prompt reply after my inquiry. The cleaning was fast, billing was transparent and I had a very good experience of blackout curtains cleaning.
Amy Low
August 21, 2024Good service our super single bed is clean and all the stain gone.
Anuar Sulong
July 21, 2024 -
First time sending my clothes/pants out for cleaning and it was well worth it! The entire process (pick-up, payment upon receiving the bill, and delivery of clothes) was so efficient. Would like to thank the staff for being so kind and helpful with my queries!
Daniel Kai
July 21, 2024Very responsive and delivery is very prompt. Laundry very clean and removed stains, great job Big Mama! Well recommended!
Sandy Chong
October 14, 2023Great service & have been using Big Mama company since many years . Highly recommended 👍
Parul Sharma
October 10, 2023Always responsive on their Whatsapps and always try their best to accommodate to my request for delivery timing. Happy to deal with them!
Shirley Koh
October 7, 2023 -
Amazing value, quick, pro, and overall great experience 🙂
Mathis Byron-Geronimo
October 7, 2023Was a pleasant experience, fast response from CS and as well Simon who served me. He promptly updated on the status and took great care of my fragile day light curtain which was torn slightly. Delivery was on schedule and well packed after cleaning. Overall we are very pleased with the service rendered by Bigmama.
Matthew Sathiaraj
October 5, 2023Very smooth process.
Jason Colebrook
October 5, 2023The entire process was fuss free. Customer service was prompt and great communication between the customer service and delivery teams. Payment options are great too.
Charlene Teo
October 5, 2023 -
Excellent customer service, efficient and affordable price.
Jen R
October 5, 2023One stop station and convenient for your needs. Dry cleaning service has been seamless. Responsive.
Tricia Ying
October 5, 2023First time sending my laundry for cleaning. pick up and delivery on time and reliable. the cleaning service is up to my expectation and i will definitely return for future laundry service
Tish
October 5, 2023My first purchase was awesome, the whole process was seamless and very convenient. They have my clothes picked and return with such affordable price. Will definitely come back for their services!
Paries Liew
October 5, 2023 -
Big mama home services was a great service to use.
Lori Murphy
September 28, 2023Been my go-to laundry for awhile now, reliable and good service
Ivan Lim
September 21, 2023Fast responsive and efficient service for my dry curtain cleaning. Will definitely use them again.
Jerry Koh
September 21, 2023prompt and reliable laundry services. I highly recommend it.
Rozanna Wong
September 21, 2023 -
Seamless and prompt! Thank u!
heather ang
September 21, 2023They are very responsive - just an email.or call, and arrangements are made straightaway for pickup or delivery. The clothes come back looking very good indeed!
Renee Das
September 21, 2023Big Mama team is responsive, efficient and give attention to details. Before giving quotation to me, the team asked for photos of my curtains to ensure that they provide a close estimation of cleaning cost. The driver (I addressed him Mr Happy) who was assigned to handle my removal and reinstallation is punctual and professional. A big thank you to ALL team members of Big Mama
Pei Li
September 21, 2023A very good experience. The specialist was meticulous and did a very good job of cleaning the blinds.
tahirah masood
July 12, 2023 -
My first experience with Big Mama was amazing. Everything was smooth and easy. Jane is such an angel who responded to my queries patiently and in great details. The pick up and drop off on schedule and even payment was also a breeze. Will definitely use their excellent service again.
sasauw
June 12, 2023Good and friendly service. Cleans well.
Yew Chung
May 12, 2023Ms Rosita and Ms Edna are very helpful, professional and responsive in providing assistance.
Lachman Ednani
May 12, 2023Extremely friendly and helpful staff
Ernest C
May 12, 2023 -
Good service
Soo Buay
May 12, 2023always very warm, on time and very good service
Millie E
May 12, 2023Very good place to do dry cleaning, staff is also very friendly!
Shaokang
May 12, 2023Very friendly and patient staff. Explained everything clearly. Value-for-money.
Kenneth Yee
May 12, 2023 -
Nice, friendly and very helpful.
kamali mangon
May 12, 2023Very good service by the shop
Nicholas Lim
May 12, 2023Auntie Rose is Very friendly and helpful :)) she is very responsible and will advise on what’s the most suitable way to clean your clothings. I had 6 coats to carry back alone and she helped me to pack them properly so I can carry it easily
Cristine Phua
May 12, 2023Good service, highly recommended!
James Gan
May 12, 2023
Carpet/Rug Cleaning Price List
| Carpet/Rug | Price |
| Below 1.5x2m | $110.00 |
| 1.5x2m | $130.00 |
| 2x2m | $150.00 |
| 2.5x2m | $170.00 |
| 3x2m | $200.00 |
| 3×2.5m | $230.00 |
| 3x3m | $260.00 |
Types of Carpets We Cater To
At Big Mama, we pride ourselves on our ability to expertly clean a wide variety of rugs. Our specialised cleaning solutions cater to everything from Oriental and Persian rugs to modern synthetic fibres. Whether your carpet is an antique silk rug or a durable wool rug, we have the expertise and tools to deliver exceptional results. Our services are tailored to meet the unique needs of each type of carpet, ensuring thorough and effective cleaning.
- Oriental Rugs
- Persian Rugs
- Chinese Rugs
- Afghan Rugs
- Turkish Rugs
- Antique Rugs
- Silk Rugs
- Synthetic Rugs
- Cotton Rugs
- Wool Rugs
- Polyester Rugs
- Nylon Rugs
- Olefin Rugs
- Handmade Rugs
- And many more
Benefits of Our Carpet and Rug Cleaning Services
Here are the specific benefits you can enjoy from our carpet and rug cleaning services:
- Prolonged Lifespan
- Thorough Soil Elimination
- Complete Removal of Microorganisms
- Dust Mite Elimination
- Enhanced Indoor Air Quality
- Allergy and Infection Prevention
- Welcoming Environment Creation
- Spill and Accident Barrier
How to Book Carpet Washing Service at Big Mama
Booking a carpet washing service at Big Mama is simple and hassle-free. Just specify the carpet information and choose a convenient date and time through our online booking system or can WhatsApp us! Our flexible scheduling ensures that we can accommodate your needs efficiently. Once booked, our team will handle everything, from pickup to delivery.
FLEXIBLE
Schedule your service
Choose a date and time that works best for your schedule. With our web app and online booking system, you can plan your day with ease.
QUICK & EASY
Prepare for service
Please pack your rugs and carpets. Our dedicated driver will efficiently transfer them to reusable laundry bags. For onsite service, ensure no furniture blocks the carpet before we start.
HASSLE-FREE PAYMENT
Seamless and convenient process
You can conveniently make payments via various methods such as online payments, automatic billing, and a secure web app, eliminating the need for cash transactions or complex payment procedures. Simplifying payment options enhances your satisfaction and streamlines our service operations.
CONVENIENT
Relax while we handle your carpet
Our local facility will thoroughly clean your carpet and our driver will deliver it back to you at your convenience. For on-site service, your carpet can be cleaned instantly.
Location Coverage
Our service is widely accessible across various locations in Singapore. Whether you live in the bustling city centre or on the tranquil outskirts, you can take advantage of our cleaning services. Our extensive network ensures prompt collection and delivery of your carpets and rugs, making our carpet washing services available to a broad audience. We are always committed to providing top-notch services directly to your doorstep or wherever you are.
We understand the importance of convenience. Our flexibility, quick response, transparency and convenience, coupled with our widespread location coverage across Singapore, make us the preferred choice for many. If you have any questions or need further details about our services or scheduling, feel free to contact us anytime that is convenient for you.
Frequently Asked Questions About Carpet Cleaning & Washing Services
Are the carpet cleaning solutions used by Big Mama safe for children and pets?
Yes, at Big Mama, we place your family’s safety first. Our on-site cleaning uses kid and pet-friendly fabric shampoo, ensuring not only a comprehensive cleaning for your rugs and carpets but also a completely safe environment for everyone in your home. With this approach, you can rest assured that cleanliness and security go hand in hand.
Is steam cleaning or dry cleaning more suitable for my carpets?
The suitability of steam cleaning or dry cleaning depends on your carpet’s material, condition, and specific cleaning needs. Steam cleaning is ideal for a deep, thorough clean, whereas a dry cleaning service offers increased convenience with minimal to no drying time. Ultimately, our professionals can assess your carpet and recommend the best method tailored to your situation.
How long does it take for the carpets to dry after professional cleaning?
The drying time depends on the cleaning method used. For hot water extraction cleaning, it usually takes at least 4 hours for the carpets to dry, subject to carpet size. Additionally, factors like airflow, temperature, and humidity can also affect drying time, but our team takes all necessary steps to minimise it.
Are there any specific precautions I should take before the carpet cleaning service?
Big Mama stands behind the quality of our carpet cleaning services. Our on-site deep cleaning service is subject to availability, so do get in touch with our team for more information about the service. Our customer support team will be able to help you schedule the earliest possible appointment. Ultimately, our goal is to provide top-notch services that meet your expectations and we commit to doing what it takes to achieve that.
Does Big Mama offer same-day carpet cleaning services?
Yes, Big Mama does offer same-day carpet cleaning services, depending on availability and location. We understand that urgent situations may arise, requiring immediate cleaning solutions. Our team is committed to accommodating such requests whenever possible. To ensure the best chance of securing a same-day appointment, we recommend contacting us as early as possible to discuss your specific needs and schedule the service.
How does Big Mama ensure the security and privacy of customer information?
Here at Big Mama, we take privacy and security very seriously. All of our customer information is handled with the utmost confidentiality and in compliance with applicable data protection laws. In addition, we also use secure systems to store information and ensure that only authorised personnel have access to your details.
Are there any warranties or guarantees provided for the carpet cleaning services?
Big Mama stands behind the quality of our carpet cleaning services. Our on-site deep cleaning service is subject to availability, so do get in touch with our team for more information about the service. Our customer support team will be able to help you schedule the earliest possible appointment. Ultimately, our goal is to provide top-notch services that meet your expectations, and we commit to doing what it takes to achieve that.
Other Services
At Big Mama, we believe in providing holistic home cleaning solutions to meet all your needs. Besides our carpet cleaning and washing services in Singapore, we offer a wide range of additional cleaning services that can transform your home into a spotless and refreshing environment. Some of these services include curtain cleaning, sofa cleaning, mattress deep cleaning and much more.
Malaysia
Singapore