Big Mama Professional Cleaning Services in Singapore

Why Choose
Big Mama’s Cleaning Services?

If you are looking for cost-efficient, high-quality cleaning services in Singapore, look no further than Big Mama. We have over ten years of experience in the industry and are one of the largest offline and online home service providers in Singapore today. But that’s not all. Experience added convenience and savings with our top-up option for Big Mama Credits during payment. Seamlessly use your credits for cashless transactions and enjoy exclusive cost-saving benefits as a loyal customer. Alternatively, choose your preferred payment method during checkout: PayNow, credit cards, debit cards, and GrabPay. Either way, our commitment to excellence, convenience, and value sets us apart as the preferred choice for individuals, households, and businesses in Singapore.

Dedicated Customer Support

At Big Mama, we prioritise your satisfaction. Recognised as a provider of exceptional customer service, we were honoured with the prestigious title of Singapore's Best Customer Service by The Straits Times for both 2022/23 and 2023/24 in the Personal Services, Home Care, and Maintenance industry, under the Dry Cleaning Services category.

Our responsive service agents are available 7 days a week, even on public holidays, providing you with a personal touch and customised service. With dedicated support through our WhatsApp hotline, you can rest assured that your questions will be promptly attended to, making your experience with us even more delightful.

Quality and Trust

With a remarkable track record, we have established ourselves as a trusted name in the industry.

Our 4.9-star rating and glowing reviews from satisfied customers, totalling more than 100 genuine reviews on Google, bear testimony to the authenticity and quality of our services.

Cashback earn

Big Mama offers you the opportunity to earn cashback and enjoy additional rewards while experiencing our top-notch services. With every interaction, we value your loyalty and commitment.

Join us today and let your satisfaction be rewarded with cashback and exclusive perks, making your experience with Big Mama even more rewarding.

Quality

Explore our cleaning services designed for top-quality care of your clothing, curtains and more, with a commitment to Japan-quality standards.

We provide meticulous attention to detail, gentle handling, convenient service from our friendly and knowledgeable staff, and a satisfaction guarantee, including complimentary rewash. Discover the exceptional cleaning standards that distinguish us.

Unparalleled Convenience

At Big Mama, we understand the value of your time. Our seamless and automated process ensures that your orders are handled efficiently, from placement to payment.

Whether you engage with us online or at our physical outlets, our user-friendly platform and responsive service agents make the entire experience hassle-free.

Our Services

Big Mama provides quality home services to individuals, households and companies within Singapore.

Some of the cleaning services that we offer includes laundry services, curtain steam cleaning, bag cleaning services, shoe cleaning, aircon services, house cleaning.

Dry Cleaning

Laundry
Price from $1.50 onwards

Dry Cleaning
Price from $2.50 onwards

Experience the pinnacle of convenience and freshness with our comprehensive Laundry & Dry Cleaning services.

From meticulously cleaned garments to free pick-up or prompt doorstep delivery for orders worth $40.00 and more, Big Mama ensures your laundry needs are met with care and precision.

Book now!

Alterations

Alterations
Price from $8.00 onwards

Explore the world of perfectly tailored clothing with Big Mama's Alteration services.

Discover affordable and skillfully executed alterations that ensure your garments fit like a dream.

Wondering about costs? Our transparent pricing ensures you receive exceptional value for every alteration, making us a standout choice in the Singapore market.

Learn More

Curtain Cleaning

Laundry
Between $2.00 - $17.50/piece or kg

Dry Cleaning
Between $3.00 - $20.50/piece or kg

Revitalise your living spaces with Big Mama's Curtain Cleaning services. Our expert touch renews the beauty of your curtains while extending their lifespan.

Experience a fresher and more inviting home with professionally cleaned curtains that make a lasting impression.

Book now

Bag Cleaning & Repair

Cleaning
Price from $70.00 onwards

Repair
Price varies with repair complexity.

Rediscover the allure of your bags with Big Mama's Repair and Cleaning services. We use gentle yet effective formulas to restore your bags to pristine condition.

Our specialists carefully select tools and materials for a renewed appearance.

Book now

Shoe & Sneaker Cleaning

Cleaning
Price from $70 onwards

Repair
Price varies with repair complexity.

Give your footwear a fresh start with Big Mama's Shoe/Sneakers Repair and Cleaning services.

Say goodbye to stubborn stains and hello to renewed vibrancy. Our expert cleaning techniques breathe new life into your shoes, ensuring they stand the test of time.

Book now

Upholstery Cleaning

Mattress
Between $100 - $170

Sofa
Between $60 - $220

Carpet / Rug
Between $110 - $260

Revamp upholstery with Big Mama's advanced cleaning. Enjoy refreshed, elegant furniture.

Book now

House Cleaning

General Cleaning
Price from $150 onwards

Move in/out cleaning Price from $325 onwards

Experience the epitome of cleanliness and comfort with Big Mama's House Cleaning service.

Our comprehensive solutions cater to your unique needs, creating a hygienic and inviting living space.

Enjoy the luxury of a professionally cleaned home that reflects your impeccable standards.

Learn More

Stroller Cleaning

Cleaning
Price between $95 - $130

Ensure the well-being of your little ones with Big Mama's Stroller and Car Seat Cleaning services.

Our 100% non-toxic UVC sterilisation coupled with Antimicrobial coating methods pro- vide a safe and hygienic environment for your baby.

Book now

How Big Mama Works

Request
Services

Need assistance?
You can inform us of your service requirements through online, or you can visit our shop at Ngee Ann City or West Coast Plaza!

We pamper your items!

Once everything is settled for booking our service, we will take care of everything related to your items and adhere to fixed schedule!

Sit Back & Enjoy at home

Revel in the results of our dedicated service. Conveniently settle payments directly through options such as credit card, debit card, GrabPay or PayNow.

Big Mama has been recognized and featured in

BEST IN SINGAPORE

Trustworthy reviews by fellow Singaporeans, dedicated to delivering the most dependable consumer-focused insights.

The rigorous testing, meticulous inspection, and thorough research done by Best in Singapore have ranked Big Mama as one of the best options for sofa cleaning in Singa- pore.

Hear What Customers Say About Us On Google!

Sandy Chong

October 14, 2023

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Very responsive and delivery is very prompt. Laundry very clean and removed stains, great job Big Mama! Well recommended!

Parul Sharma Mehra

October 10, 2023

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Great service & have been using Big Mama company since many years . Highly recommended 👍

Shirley Koh

October 7, 2023

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Always responsive on their Whatsapps and always try their best to accommodate to my request for delivery timing. Happy to deal with them!

Mathis Byron-Geronimo

October 7, 2023

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Amazing value, quick, pro, and overall great experience 🙂

Matthew Sathiaraj

October 5, 2023

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Was a pleasant experience, fast response from CS and as well Simon who served me. He promptly updated on the status and took great care of my fragile day light curtain which was torn slightly. Delivery was on schedule and well packed after cleaning. Overall we are very pleased with the service rendered by Bigmama.

Jason Colebrook

October 5, 2023

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Very smooth process.

Charlene Teo

October 5, 2023

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The entire process was fuss free. Customer service was prompt and great communication between the customer service and delivery teams. Payment options are great too.

Jen R

October 5, 2023

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Excellent customer service, efficient and affordable price.

Tricia Ying

October 5, 2023

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One stop station and convenient for your needs. Dry cleaning service has been seamless. Responsive.

Tish

October 5, 2023

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First time sending my laundry for cleaning. pick up and delivery on time and reliable. the cleaning service is up to my expectation and i will definitely return for future laundry service

Paries Liew

October 5, 2023

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My first purchase was awesome, the whole process was seamless and very convenient. They have my clothes picked and return with such affordable price. Will definitely come back for their services!

Lori Murphy

September 28, 2023

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Big mama home services was a great service to use.

Ivan Lim

September 21, 2023

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Been my go-to laundry for awhile now, reliable and good service

Jerry Koh

September 21, 2023

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Fast responsive and efficient service for my dry curtain cleaning. Will definitely use them again.

Rozanna Wong

September 21, 2023

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prompt and reliable laundry services. I highly recommend it.

heather ang

September 21, 2023

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Seamless and prompt! Thank u!

Renee Das

September 21, 2023

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They are very responsive - just an email.or call, and arrangements are made straightaway for pickup or delivery. The clothes come back looking very good indeed!

Pei Li Tang

September 21, 2023

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Big Mama team is responsive, efficient and give attention to details. Before giving quotation to me, the team asked for photos of my curtains to ensure that they provide a close estimation of cleaning cost. The driver (I addressed him Mr Happy) who was assigned to handle my removal and reinstallation is punctual and professional. A big thank you to ALL team members of Big Mama

tahirah masood

July 12, 2023

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A very good experience. The specialist was meticulous and did a very good job of cleaning the blinds.

sasauw

June 12, 2023

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My first experience with Big Mama was amazing. Everything was smooth and easy. Jane is such an angel who responded to my queries patiently and in great details. The pick up and drop off on schedule and even payment was also a breeze. Will definitely use their excellent service again.

Yew Chung Chee

May 12, 2023

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Good and friendly service. Cleans well.

Lachman Ednani

May 12, 2023

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Ms Rosita and Ms Edna are very helpful, professional and responsive in providing assistance.

Ernest C

May 12, 2023

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Extremely friendly and helpful staff

Soo Buay Tan-Ang

May 12, 2023

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Good service

Millie E

May 12, 2023

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always very warm, on time and very good service

Shaokang

May 12, 2023

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Very good place to do dry cleaning, staff is also very friendly!

Kenneth Yee

May 12, 2023

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Very friendly and patient staff. Explained everything clearly. Value-for-money.

kamali mangon

May 12, 2023

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Nice, friendly and very helpful.

Nicholas Lim

May 12, 2023

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Very good service by the shop

Cristine Phua

May 12, 2023

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Auntie Rose is Very friendly and helpful :)) she is very responsible and will advise on what’s the most suitable way to clean your clothings. I had 6 coats to carry back alone and she helped me to pack them properly so I can carry it easily

James Gan

May 12, 2023

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Good service, highly recommended!

Joey N

May 12, 2023

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Friendly staff and have a good job done 😄

Yen Chua

May 12, 2023

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Excellent service

Our Clients

Frequently Asked Questions

Does Big Mama offer island-wide delivery in Singapore?

Yes, Big Mama proudly offers island-wide delivery across Singapore. Our minimum order amount is $40. For curtains requiring dismantling and installation service, the minimum order is $150, and for curtains measuring between 3-5m with dismantling and installation service, the minimum order is $200. Notably, there are no extra charges for pick-up or delivery when you reach these minimum spend requirements, ensuring a seamless and cost-effective experience.

Does Big Mama use eco-friendly cleaning products?

Big Mama is mindful of using products that align with our values of quality and responsibility. For instance, in our bag cleaning service, we utilise effective solutions that are gentle on a wide range of materials, including leather, fabric, and synthetics, ensuring cleanliness.

Can I request emergency cleaning services for urgent situations?

Yes, we understand that urgent situations may arise. Our standard turnaround time is four days, excluding Sundays and Public Holidays. However, for those times when you need expedited service, we offer options to suit your needs. Choose our 2-3-day express service with a 50% surcharge or our 1-day express service with a 100% surcharge for prompt attention to your cleaning requirements.

Does Big Mama offer customised cleaning packages for businesses or large-scale projects?

Yes, Big Mama is pleased to tailor custom cleaning packages to accommodate businesses and large-scale projects. If you’re seeking specialised services for your unique needs, our team is ready to collaborate and create a package that aligns perfectly with your requirements. Contact us directly by filling out the form on our website, and we can explore how to best enhance your space.

How does Big Mama ensure the security and privacy of customer information?

At Big Mama, we prioritise the security and privacy of customer information. When you provide us with your personal details through our website, WhatsApp, or outlet, we collect only the essential information like your name, contact, email address, and collection/delivery address. We ensure that personal information is collected only when voluntarily submitted by you, maintaining the highest standards of data protection and treated with the utmost confidentiality.

Are there any warranties or guarantees provided for the cleaning services?

While we strive to effectively remove stains from fabrics, we cannot guarantee the complete removal of every stain on all materials. There might be instances where specific stains prove challenging or become visible after the cleaning process. We regret that we cannot be held responsible for remaining or post-cleaning visible stains, and charges will not be waived in such cases. For our Air-con Cleaning Service, we offer warranties to ensure your satisfaction. Our Normal Aircon Service includes a 30-day warranty for water leakage, while the Chemical Overhaul Service offers a 90-day warranty on service workmanship within the scope of service.

Can I reschedule or cancel a service booking after submission?

Yes, you can reschedule or cancel a service booking; however, certain terms apply. For laundry services, if your order has been collected and you choose to cancel, a minimum order charge will be incurred for the return delivery, covering operational and transport costs. Should you opt to reschedule collection or delivery after the agreed schedule, a transport waste trip cost of $12 will be applicable, as per our terms.